Our Approach to Human Factors

At SYSTRA our Human Factors team apply a user-centred, evidence-based approach to optimise systems, processes, and environments across industries.

We integrate human capabilities and needs into every stage of the design lifecycle, enhancing safety, performance, and user experience. From designing intuitive interfaces and accessible workspaces to improving organisational culture and operational efficiency, our expertise ensures that technology and systems work seamlessly with the people who use them. The following key areas highlight our comprehensive human factors capabilities and how they contribute to successful project outcomes.

Our framework is clearly shown in the diagram below.

Human Factors Integration & Assurance

Our team integrates human factors principles into every stage of design development, ensuring that human capabilities and limitations are considered to improve safety, performance, and reliability

User Centred Design & User Experience

We prioritise the needs and behaviours of users, designing intuitive and efficient systems that enhance user satisfaction and performance across diverse contexts.

Accessibility & Inclusion

We design solutions that are accessible to all users, ensuring equitable experiences and environments for people of all abilities, fostering inclusivity in both physical and digital spaces.

Operational Workspace Design

We create optimised workspaces that enhance efficiency, safety, and comfort, ensuring that physical environments support user tasks and minimise ergonomic risks.

Human Machine Interface

Our team focuses on designing effective human-machine interfaces that promote clear communication between operators and systems, enhancing usability, safety, and decision-making.

Systems Integration

We ensure that human factors considerations are embedded in the integration of complex systems, optimising the interaction between people, technology, and processes.

Organisational Performance, Culture & Safety

By aligning human factors principles with organisational goals, we help foster a safety-conscious culture that enhances overall performance and reduces human error.

Usability Assessment & Design

We evaluate and refine systems through usability testing, ensuring that designs meet user needs, improve task performance, and minimise frustration or errors.

User Requirements Development

Our team works closely with stakeholders to define and prioritise user requirements, ensuring that system designs align with real-world needs and expectations.

Operations & Maintenance

We optimise maintenance workflows and operational procedures by considering human factors to reduce errors, improve safety, and increase efficiency in long-term system operation.

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