Matthew Lai

When did you realise this was the career path for you?

I was raised in Hong Kong, a city where we take affordable and reliable public transport for granted. I witnessed how an efficient transport system can transform one’s way of living and one’s mindset. I believe every place has the potential to enjoy high-quality transport and connected communities. With my great interest in transport, I felt compelled to contribute to the field and be one of those who help to implement better transport systems.

Have you got any words of wisdom for someone starting out in a similar role?

Try out different projects and things. Leverage the sharp learning curve that comes when you are starting a new role; you will learn a lot in weeks or even days. Reach out to your colleagues if you are struggling with something; as a graduate, you are here to learn and experience the industry, not knowing everything is normal.

How does SYSTRA stand out from the rest as a great place to work?

SYSTRA stands out as a great place to work, particularly through its commitment to fostering Connected Teams, which is one of its core values. This focus on connectivity goes beyond mere collaboration; it emphasises building strong relationships among colleagues, clients and stakeholders. There is no ‘engineering corner’ or ‘consultancy corner’ in our office. We all interact and learn from each other regardless of backgrounds and disciplines. It also makes a day in the office more fun as you get to sit with different people all the time.

With such power in diversity, what unique perspective do you bring to the table?

Having lived on the other side of the world and being equipped with a background in urban planning, I bring a unique perspective that challenges conventional ways of thinking in the transport sector. One of my key goals is to bridge the gap between infrastructure and the communities it serves. I believe that appreciating the social value of projects is essential in this traditionally engineering-focused field, where the emphasis is often placed on technical specifications and efficiency. Moreover, the sector will never stop evolving, and neither should transport planners. Embracing the power of diversity—whether in terms of cultural backgrounds, professional expertise, or lived experiences—will be crucial in steering the industry towards a better future.

Where is the place that has inspired you the most?

St Pancras Station. This place showcases the power of urban and transport planning in transforming a place. The 19th-century station was underused for decades until the arrival of the Channel Tunnel Rail Link (Eurostar) and the new Thameslink platforms. Today, the well-connected station, alongside the newly regenerated transit-oriented development nearby, brings life to the area. The artwork by Tracey Emin, ‘I want my time with you’ hanging from the station’s glass roof, resembles the close ties between the UK and our neighbours, not to mention the sleek-looking Eurostar trains directly beneath, which emphasises the importance of relationships and shared experiences. As a transport planner, the station serves as a reminder for me to prioritise the human experience and our connection to our surroundings through designs, in-turn making transport systems more user-friendly.

What does true sustainability really mean to you?

Sustainability is the ability to maintain certain things over a period. Environmental sustainability refers to protecting the ecosystem, which has a huge presence in today’s discussion on sustainability. True sustainability to me also refers to the consideration of social equity, for example, ensuring communities have access to resources, opportunities and a healthy environment.

How do you look after your wellbeing outside of work?

I maintain a good work-life balance to support my physical and mental health. Outside of work, I enjoy going to the gym, or if I am lazy, I will do a night-in at home and spend time with my housemates. I also have regular catch ups with my friends in a pub or, if we have not used up our annual leave, a trip abroad.

If you had to pick, which mode of transport would you use for the rest of your life?

I would pick rail transport as it is a great choice for short and long-distance trips. Not only is it a greener way to go compared to air and car travel, but travelling by train is usually more spacious, and sometimes the view from outside the window might surprise you.