SYSTRA has a strong track record in the successful delivery of Human Factors services across a wide variety of organisations.
Working in close partnership with our clients, we have helped them achieve operational efficiency and significant safety improvements by factoring the human element within their systems and organisations.
With a team of highly skilled and experienced Human Factors consultants, our primary vision is to support successful delivery of some of the most challenging and complex engineering programmes in the world by ensuring that each system is designed with the end user in mind.
Our Human Factors services integrate with our other offerings to optimise system safety and operator performance. We always adopt a human-centred approach, with input provided from project conception through to decommissioning, ensuring that human capabilities and limitations are considered throughout the project lifecycle.
Our expertise in Human Factors
The Fast Track to a seamless, safer railway system
In this publication, we delve into the benefits and challenges that will come with interoperability, and focus on the critical role data, technology and people will play in ensuring the journey is as smooth as possible. We also explore a selection of compelling case studies, provide insight into some of the long-term opportunities interoperable rail networks will present, and offer practical guidance on the best way to make a common platform a reality.
31 August 2022
The most important model – Human Factors in ETCS design
- Ergonomic Design: is about the adoption of ergonomic design principles to ensure the physical work environment (including the tools and equipment) provide the best possible match with the users and the tasks they will be performing. This results in an increase in user productivity, performance, and satisfaction, while mitigating the risks of user error and injury.
- Human Factors Assurance: provides a systematic process to evaluate the role of humans within a safety critical system. The risks associated with a system are assessed by understanding the fit between the human and system, the potential for human error, and the reliability of any controls performed by humans. This is achieved through various complementary assessments, such as ergonomic design, usability in safety critical applications and human error identification.
- Usability in Safety Critical Applications: refers to the design and development of modern user interfaces within safety critical industries such as transportation and defence. By combining the tools and process of UX and UI design, with Human Factor Assurance, SYSTRA provides an integrated service that optimises system safety and performance. The usability of safety critical applications optimises human machine interfaces and reduces the likelihood of disasters.
- User Experience (UX) Design: is a user-centred design process which assesses the quality of experience a person has when interacting with a specific design or product. UX works in hand in hand with User Interface (UI) design, which focuses on ensuring interactions with the product / service are simple and efficient whilst ensuring the product is pleasing to the eye. The different types of tools used include personas, empathy maps, user journey maps, site maps, flowcharts, wireframes & prototypes, task & user flows, style guides and usability reports.
- Human Factors Integration: is a systematic process that applies scientific knowledge about human capabilities and limitations to the design and evaluation of systems. Human Factors Integration (HFI) is a requirement on complex projects in safety critical environments. Effective integration ensures HF principles are successfully included in design solutions, and end-users and stakeholders are engaged in a user-centred design approach throughout the engineering program/process.
Our Expertise in Operational Integration
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