Empowering your workforce to adapt, perform, and thrive
In complex, fast-changing industries, the strength of your workforce determines project success. New technologies, regulatory change, and shifting industry standards require agile, capable, and confident teams.
SYSTRA’s Competency, Learning & Transformation (CL&T) team helps organisations build future-ready workforces through tailored frameworks, learning strategies, and transformation initiatives. We partner with you to identify capability gaps, design impactful programs, and embed lasting organisational change.

The Challenges We Help Solve
- Overcoming workforce complexity and fragmented capability development
- Closing skills gaps during digital transformation or regulatory change
- Embedding lasting organisational change to avoid knowledge loss
- Improving compliance, safety, and performance across critical projects
- Measuring the real impact of training investments
Where We Provide Value
Capability Needs Analysis & Mapping
When introducing new digital systems, aligning workforce skills can be complex. We map current capabilities, identify critical gaps, and design targeted upskilling or recruitment strategies to ensure your teams are operationally ready.
Risk-Based Training Needs Analysis (TNA)
Ahead of major upgrades or regulatory change, we focus investment on priority skills. Our RBTNAs improve workforce readiness, maintain compliance, and enable teams to adapt quickly.
Internal Training Capacity Building
Through “Train the Trainer” programs, we help you reduce reliance on external providers, lowering costs and embedding sustainable in-house capability.
Individual & Organisational Growth
We design tailored development pathways that support both business objectives and employee engagement, strengthening retention and building leadership pipelines.
Strategic L&C Framework & Policy Development
We help unify fragmented training into a coherent framework, aligning with strategic objectives and embedding a culture of continuous improvement.
High-Impact Training & eLearning Solutions
From curriculum design to blended learning delivery, we provide engaging technical training that upskills your teams while minimising operational disruption.
Data-Driven Evaluation
Our frameworks track performance improvements and ROI, ensuring training investments deliver measurable business impact.

When organisations face complex change, the key to success isn’t just new systems or processes. It’s people. Our role is to equip teams with the skills, confidence, and capability they need to adapt, excel, and create lasting impact.
Krystelle Rickard, Principal Consultant – Competency & Learning
Why we’re the Signature Team
In today’s dynamic world, a resilient and adaptable workforce is essential. Clients trust SYSTRA to deliver real outcomes in capability and transformation.
We do this through:
- Proven track record in delivering outcomes
We’ve supported organisations in building capability, embedding transformation, and ensuring knowledge retention across multidisciplinary teams.
- Tailored learning and transformation strategies
Programs aligned with your workforce needs and project objectives, ensuring measurable outcomes and sustainable impact.
- Integrated workforce and organisational solutions
Combining competency frameworks, learning programs, and change management to address complexity and performance gaps.
- Global expertise with local insight
International experience applied in complex infrastructure projects, tailored to Australian and New Zealand conditions.

Our Services
We empower our clients through services designed to identify, develop, and embed critical capabilities:
- Capability Needs Analysis & Mapping: Pinpointing exact capability requirements.
- Training Needs Analysis (TNA): Identifying key development areas.
- Strategic L&C Framework & Policy Development: Building a robust foundation for learning.
- High-Impact Training & eLearning Solutions: Creating and delivering engaging content.
- Internal Training Capacity Building: Empowering your own workforce with “Train the Trainer” programs.
- Individual & Organisational Growth: Driving development through targeted training.
- Data-Driven Evaluation: Measuring ROI with comprehensive training evaluations and analysis.
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