2022 2023 Human capital Engagement rate of our employees 81% 83% 61% (SA) / 57% (France) / Percentage of employees who received training +60% 54% (UK and IRL) / 73% (India) 31 hours (SA) / 23 hours (SA) / 14 hours (France) / Average number of training hours per employee 16 hours (France) 3 hours (UK and IRL) / 2 hours (India) Women/men equality index 82 (SA) 85 (SA) Percentage of people with disabilities (SYSTRA France) 3.09% 2.84% Health, Safety & Security (3S) Share of employees who have received training on the 9 Life-Saving Rules 79% 63% Frequency rate of occupational accidents in France 0.39 1.63 High Potential incidents affecting our staff 8 3 Client-centric approach Clients who would recommend SYSTRA 100% 99% Average overall satisfaction rating awarded by our clients (out of 3) 2.5 2.5 Private stakeholders among our clients 20% 20% Public stakeholders and network managers among our clients 80% 80% ISO 14001 environmental certification Yes Yes ISO 37001 anti-corruption certification Yes Yes ISO 45001 health and safety certification Yes Yes ISO 9001 quality certification (France) Yes Yes Ethics and business compliance Employees trained in the anti-corruption code of conduct 82% 88.3% Top management that has reasserted its commitment to the Group’s ethical principles 100% 100% 2023 Sustainabil ity Report | 31