---
title: "Transport Hubs & Interchanges"
url: "https://www.systra.com/uk/markets/cities-urban-mobility/transport-hubs-interchanges/"
type: markets
date_published: 2023-05-09
date_modified: 2026-01-15
schema:
  @type: WebPage
language: en-GB
word_count: 1876
reading_time: 10 min
canonical: "https://www.systra.com/uk/markets/cities-urban-mobility/transport-hubs-interchanges/"
featured_image: "https://www.systra.com/uk/wp-content/uploads/sites/11/2023/05/l3-markets-transport-hubs-website-header.jpg"
type-market:
  - "Cities & Urban Mobility"
---

# Transport Hubs & Interchanges

![markets-transport-hubs-website-header](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/05/l3-markets-transport-hubs-website-header.jpg)

#### Creating interchanges that meet the needs of today

**SYSTRA has the multi-disciplinary expertise to support the development of vibrant, efficient and safe mobility hubs and transport interchanges – hubs that meet the needs of all users and enhance the towns and cities they serve.**

Transport interchanges are used by thousands of people every day. As the place
where rail, bus, pedestrian and road transport modes intersect, interchanges
play a vital role in enabling people to get to work, to the shops, to visit
family and friends, to enjoy days out and to go on holiday. Creating functional,
safe and attractive transport interchanges that meet the needs of today’s
commuters and travellers is a significant challenge.

#### Key contacts

![A close up headshot photo of Andrew Dugdale. Andrew is wearing a shirt and suit jacket and is smiling at the camera.](https://www.systra.com/uk/wp-content/uploads/sites/11/2025/02/andrew-dugdale-2.jpg)

**Andrew DUGDALE**

Market Director >
[LinkedIn](https://uk.linkedin.com/in/andrew-dugdale-b590a330)

![steve-pickard-profile-picture](https://www.systra.com/uk/wp-content/uploads/sites/11/2025/09/steve-pickard-profile-picture.png)

**Steve PICKARD**

Business Director >
[LinkedIn](https://www.linkedin.com/in/steven-pickard-2543713b/)

#### Integrating multiple modes of transport

Mobility hubs need to integrate multiple modes of transport, support active
travel and bring together diverse service operators, while enhancing the public
realm and the visitor experience. They need to consider the needs of staff and
tenants, as well as the safety and well-being of users.

SYSTRA has a broad range of experience in designing, modelling and supporting
the delivery of efficient, effective and welcoming mobility hubs that add value
to cities and towns, and enhance the experience for everyone using them.

[connect with our specialists](https://www.systra.com/uk/contact/business/)

[keep up to date with systra](https://www.systra.com/uk/newsletter/)

[Learn more about our specialists](https://www.systra.com/uk/markets/cities-urban-mobility/transport-hubs-interchanges/#h-we-d-love-to-help-with-your-next-projectt)

#### Related markets

- [Conventional rail](https://www.systra.com/uk/markets/transport/rail/)

- [Metro](https://www.systra.com/uk/markets/transport/metro/)

- [Light rail](https://www.systra.com/uk/markets/transport/light-rail/)

- [Local transport](https://www.systra.com/uk/markets/cities-urban-mobility/local-transport/)

![strategic-traffic-modelling-website-header](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/strategic-traffic-modelling-website-header-1024x645.jpg)

_services Strategic Transport Modelling and Simulation Read more sur Strategic Transport Modelling and Simulation_

![Local Transport Modelling](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/local-transport-modelling-1024x645.jpg)

_services Local Transport Modelling Read more sur Local Transport Modelling_

![transport-demand-revenue-forecasting-header](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/transport-demand-revenue-forecasting-header-1024x645.jpg)

_services Transport Demand and Revenue Forecasting Read more sur Transport Demand and Revenue Forecasting_

![strategic-traffic-modelling-website-header](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/strategic-traffic-modelling-website-header-1024x645.jpg)

_services Pedestrian and Cycle Modelling Read more sur Pedestrian and Cycle Modelling_

**At SYSTRA, we understand how to help transport operators and authorities create integrated, accessible and easy-to-use transport interchanges that meet the demands of today’s transport users, workers and local communities.**

Transport interchanges need to be flexible enough to cater for people of
different ages and abilities with a variety of agendas and differing activity
patterns throughout the day. They need to enable commuters to move through the
space quickly and intuitively, while giving leisure travellers more time to find
their way, stop, wait and re-group.

#### Why transport interchanges matter

Interchanges are the transport gateways that enable people to get around safely
and efficiently. They often provide the first glimpse of a destination for
visitors. They may incorporate railway, light rail, bus and underground
stations, which need to be interconnected and easy to navigate between.
Interchanges also need to integrate with pedestrian and cycling networks, to
encourage active travel and cater for emerging modes, such as scooters.

Further considerations in transport interchange design include commercial and
retail opportunities connected to the hub, car parking provision and access,
provision of wayfinding and journey-planning information, accessibility for
people with sensory or mobility impairments, and integration into the wider
public realm. Integrating all of this within a transport interchange creates a
‘mobility hub’, which supports a seamless user experience and provides a
valuable community amenity.

## Projects in action

- ![South Tyneside Council – South Shields Town Centre Redevelopment](https://www.systra.com/uk/wp-content/uploads/sites/11/2024/12/southshields-transport-interchange1-474x474.jpg)
- [ South Tyneside Council – South Shields Town Centre Redevelopment ](https://www.systra.com/uk/project/south-tyneside-council-south-shields-town-centre-redevelopment/)
- ![Leeds Station – Revitalising Rail Spaces](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/08/leeds-station-exterior-systra-474x474.jpg)
- [ Leeds Station – Revitalising Rail Spaces ](https://www.systra.com/uk/project/leeds-station/)
- ![Gatwick Airport station: Modernising a key UK transport hub](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/gatwick-cgi-view-03-ae-1-474x474.jpg)
- [ Gatwick Airport station: Modernising a key UK transport hub ](https://www.systra.com/uk/project/gatwick-airport-station-transformation/)
- ![Dubai Metro – United Arab Emirates](https://www.systra.com/uk/wp-content/uploads/2020/07/13-dubai-474x474.jpg)
- [ Dubai Metro – United Arab Emirates ](https://www.systra.com/uk/project/dubai-metro-united-arab-emirates/)
- ![Reading Station](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/08/reading-station-area-redevelopment-project-2-474x474.jpg)
- [ Reading Station ](https://www.systra.com/uk/project/reading-station/)
- ![Connecting Cheltenham Connectivity & Modal Shift Strategy](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/cheltenham2-1-474x474.jpg)
- [ Connecting Cheltenham Connectivity & Modal Shift Strategy ](https://www.systra.com/uk/project/connecting-cheltenham-connectivity-modal-shift-strategy/)

#### Best practice in transport interchange design

Our benefits-led approach is an integral part of our delivery model. By blending
systems thinking with digital design and innovation, SYSTRA drives supply chain
performance while delivering user-centric solutions. 

- Feel safe to use at all times and have well overlooked places where people are
  comfortable and enjoy being.

- Be accessible for all – if we design for all users, including the most
  vulnerable, everyone benefits.

- Be connected by legible, direct and attractive walking and cycling routes to
  the surrounding area.

- Exploit the potential for direct interchange with other transport modes –
  making it easy and attractive to get from the train to light rail or the bus.

- Be located to make the most of local assets and amenities – opening the door
  to key leisure, employment and community opportunities.

- Be attractive places that make the most of local development opportunities and
  create a sense of place and arrival.

![](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/08/leeds-station-exterior-systra-header-1024x576.jpg)

#### Maximising the social and economic value of transport interchanges

By recognising the wider role of transport interchanges, and the areas around
them, our transport sector specialists ensure that we get the functional aspects
of interchange design and delivery right, but also that we shape them to
maximise economic and social opportunities.

By approaching mobility hub design with this wider context in mind, we ensure
they play a key role in creating more accessible, inclusive and attractive towns
and cities where people want to live and work. If we get this right, mobility
hubs can be a catalyst for economic growth, quality of life enhancement and
improved employment opportunities in our urban areas.

#### ⏎ Transport interchange design and consultancy services

At SYSTRA, we are committed to making this happen for transport interchanges and
other transport investments – helping to shape travel and transport in cities
and towns in ways that create places that people will enjoy. We offer a range of
services to help towns and cities create these future-focused transport
interchanges:

![gatwick-airport-station-opening-1](https://www.systra.com/uk/wp-content/uploads/sites/11/2024/02/gatwick-airport-station-opening-1-1024x645.jpg)

#### Areas of expertise

We offer a range of services to help towns and cities create these
future-focused transport interchanges:

- **Advice on mobility hubs **– location, typology, active travel access, adding
  social value.
- **Optioneering** – in-depth consideration of alternatives to identify the best
  solutions.
- **Concept design** – looking at feasibility, considering materials and how the
  solution meets the needs of end users.
- **Detail design** – considering both architecture and layout.
- **Pedestrian modelling**.
- **Rail passenger demand forecasting**.
- **Capacity assessment.**
- **Smart ticketing **& Intelligent Transport Systems (ITS) integration.
- **Funding bid preparation **– including stakeholder engagement.
- **Business case preparation** – including modelling, forecasting and
  appraisal.

### We’d love to help with your next project

![Andrew-Dugdale](https://www.systra.com/uk/wp-content/uploads/sites/11/2024/10/andrew-dugdale.jpg)

**Andrew DUGDALE**

Market Director

![steve-pickard-profile-picture](https://www.systra.com/uk/wp-content/uploads/sites/11/2025/09/steve-pickard-profile-picture.png)

**Steve PICKARD**

Business Director

[Connect with our specialists](https://www.systra.com/uk/contact/business/)

## Insights

![l2-market-cities-and-urban-mobility-website-header](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/l2-market-cities-and-urban-mobility-website-header-1024x645.jpg)

- Expert Insights

Marta LIUT

### Creating Liveable Communities – A People Centric Approach

[ Read more ](https://www.systra.com/uk/expert_insights/creating-liveable-communities-a-people-centric-approach/)

![data-mobility-urban-transport-planning-5](https://www.systra.com/uk/wp-content/uploads/sites/11/2025/03/data-mobility-urban-transport-planning-5-1024x645.jpg)

- Expert Insights

### Personal Mobility Data & The Future of Urban Transport Planning

[ Read more ](https://www.systra.com/uk/expert_insights/personal-mobility-data-the-future-of-urban-transport-planning/)

## our Services

![transport-demand-management-header](https://www.systra.com/uk/wp-content/uploads/sites/11/2023/06/transport-demand-management-header-1024x645.jpg)

_services Transport Demand Management Read more sur Transport Demand Management_

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_services Transport Planning Read more sur Transport Planning_

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_services Scheme Prioritisation, Feasibility and Appraisal Read more sur Scheme Prioritisation, Feasibility and Appraisal_

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[JOIN OUR COMMUNITY](https://www.systra.com/uk/register/join-our-community/)

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Find out what its like to work at SYSTRA, rewards, benefits and about different
career pathways including
[apprenticeships](https://www.systra.com/uk/careers/early-careers/apprenticeships/)
and [graduate](https://www.systra.com/uk/careers/early-careers/graduates/)
opportunities.

[SEARCH CAREERS](https://www.systra.com/uk/careers/start-a-career-at-systra/)

## Check our other activities

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