{"id":28744,"date":"2025-04-16T14:59:41","date_gmt":"2025-04-16T13:59:41","guid":{"rendered":"https:\/\/www.systra.com\/ireland\/?post_type=projects&p=28744"},"modified":"2025-04-16T15:55:37","modified_gmt":"2025-04-16T14:55:37","slug":"human-centered-design-a-new-era-for-sydneys-rail-operations-centre","status":"publish","type":"projects","link":"https:\/\/www.systra.com\/ireland\/project\/human-centered-design-a-new-era-for-sydneys-rail-operations-centre\/","title":{"rendered":"Human-Centered Design: A New Era for Sydney’s Rail Operations Centre"},"content":{"rendered":"\n
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Technical details<\/div>\n \t
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Customer<\/div>\n\t
Sydney Trains \/ Transport for New South Wales<\/div>\n\t <\/div>\n
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Dates<\/div>\n

2017-2019<\/p>\n<\/div>\n <\/div>\n

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Missions<\/div>\n
Design & Delivery Partner<\/div>\n <\/div>\n
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Localisation<\/div>\n
Sydney, New South Wales, Australia<\/div>\n <\/div>\n
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Perimeter<\/div>\n
Human Factors<\/div>\n <\/div>\n
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Activity<\/div>\n
Rail, Metro<\/div>\n <\/div>\n \n \n <\/div>\n<\/div>\n\n\n\n
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The New South Wales Government in Sydney recently opened a Rail Operations Centre (ROC) to modernise the control of Sydney\u2019s rail network by amalgamating six control centres into one new state of the art facility.<\/p>\n\n\n\n

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Overcoming Integration Challenges in Rail Operations<\/h3>\n\n\n\n
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The Rail Operations Centre brings together a number of different roles and a variety of different systems into a single location, improving train service management, incident response and information to passengers.<\/p>\n\n\n\n

In addition to the challenges associated with the introduction of the ROC, Sydney Trains introduced a new operating model to maximise the benefits of the new facility. SYSTRA personnel supported this change as part of the enabling project, Network Operations Reform (NOR). The NOR project established an interim operating state within the legacy Rail Management Centre (RMC), this included the introduction of a new organisational structure, new roles and operating procedures.<\/p>\n\n\n\n

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