{"id":95804,"date":"2026-09-13T16:10:00","date_gmt":"2026-09-13T16:10:00","guid":{"rendered":"https:\/\/www.systra.com\/canada\/job-offers\/contract-claim-manager-en-10588\/"},"modified":"2026-09-13T16:10:00","modified_gmt":"2026-09-13T16:10:00","slug":"contract-claim-manager-en-10588","status":"publish","type":"systra_jobs","link":"https:\/\/www.systra.com\/canada\/job-offers\/contract-claim-manager-en-10588\/","title":{"rendered":"Contract \/ Claim Manager"},"content":{"rendered":"<h2><!---text--> <\/h2>\n<p><p style=\"margin: 0px;text-align: justify\">SYSTRA is one of the world&#8217;s leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA&#8217;s mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.<\/p>\n<p style=\"margin: 0px;text-align: justify\">For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.<\/p>\n<\/p>\n<h2>Context<\/h2>\n<p><p style=\"margin: 0px;text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Within the PIC\/PMC project team in Hanoi, the Contract &ndash; Claim Manager will assist the Contract Manager (International expert) in Hanoi on all contract, claim and risk matters in line with the project&rsquo;s management framework and document control processes. This role interfaces closely with PMO routines and document protocols defined for the programme.<\/span><\/p>\n<\/p>\n<h2>Missions\/Main Duties<\/h2>\n<ul>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Review, analyze gaps, make recommendations on all main and subcontract agreements signed by VSP on the project<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Analyze and provide recommendations to any request raised by client VSP<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Analyze and provide recommendations for any request related to claims<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Actively participate to Risk Management: Prepare and update Risk register, Analyze risks, report to SYSYRA and VSP on Risk register<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Liaise directly with VSP on Contract \/ Claim \/ Risk matters and actively organize regular \/ non-regular meetings with VSP and other stakeholders<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Assist in clarification of legal framework in Vietnam: Clarify list of Vietnamese Decrees and Laws applicable on the project, summarize main findings for International Contract manager<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Assist in checking and advising on contractual rights and obligations of SYSYRA towards VSP with respect to LC contract: Make sure scope of work of LC is fulfilled, answering any complain from VSP related to application of our contract, payment issues, etc.<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Participate in finalization and update of Risk Management Plan and other LC deliverables related to contract and risks<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Contribute to other disciplines (technical) whenever contract issues are involved<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Help prepare contractual letters to VSP<\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Participate in the overall reporting of the project: Weekly Meetings \/ Monthly Reports \/ Risk register<\/span><\/li>\n<\/ul>\n<p style=\"margin: 0px;text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">The Contract &ndash; Claim Manager is expected to be fully mobilized in Hanoi. Frequent missions to HCMC may be required for short-term.<\/span><\/p>\n<\/p>\n<h2>Profile\/Skills<\/h2>\n<p><p style=\"margin: 0px;text-align: justify\"><strong><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Qualifications<\/span><\/strong><\/p>\n<ul style=\"text-align: justify\">\n<li><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Bachelor&rsquo;s degree in civil engineering, Law, Business, or related (master&rsquo;s preferred). <\/span><\/li>\n<li><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Good understanding of project management and construction contract administration. <\/span><\/li>\n<li><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Very skilful in MS Office; capable of clear, well\u2011formatted summaries and dashboards (Word\/Excel\/PowerPoint). <\/span><\/li>\n<li><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Very proficient in English (drafting letters\/reports); Vietnamese native level. <\/span><\/li>\n<li><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Basic knowledge of FIDIC General Conditions of Contract. <\/span><\/li>\n<\/ul>\n<p style=\"margin: 0px;text-align: justify\"><strong><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Skills and desirable personality<\/span><\/strong><\/p>\n<ul>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Strong interpersonal communication and problem\u2011solving skills. <\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Ability to work effectively in a multi\u2011cultural environment. <\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Initiative, excellent organisation, and a strong sense of commitment. <\/span><\/li>\n<li style=\"text-align: justify\"><span style=\"font-size: 9.0pt;font-family: &#039;Verdana&#039;,sans-serif\">Open\u2011minded and ready for on\u2011the\u2011job training from the Contract Manage<\/span><\/li>\n<\/ul>\n<h2><!---text--> <\/h2>\n<p><p style=\"margin: 0px\">Systra is an equal opportunities company; this position is open to all applicants.<\/p>\n<\/p>\n<h2>Workplace Type<\/h2>\n<p>On-site<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SYSTRA is one of the world&#8217;s leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA&#8217;s mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group [&hellip;]<\/p>\n","protected":false},"parent":0,"template":"","systra_job_experience":[15571],"systra_job_contract":[],"systra_job_domain":[9787],"systra_job_country":[],"class_list":["post-95804","systra_jobs","type-systra_jobs","status-publish","hentry","systra_job_experience-0-2-years_en","systra_job_domain-project-management_en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contract \/ Claim Manager - Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contract \/ Claim Manager\" \/>\n<meta property=\"og:description\" content=\"SYSTRA is one of the world&#8217;s leading engineering and consultancy groups specialising in public transport and sustainable mobility. 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