{"id":94159,"date":"2026-09-02T05:42:00","date_gmt":"2026-09-02T05:42:00","guid":{"rendered":"https:\/\/www.systra.com\/canada\/job-offers\/ticketing-technical-lead-bus-en-5931\/"},"modified":"2026-09-02T05:42:00","modified_gmt":"2026-09-02T05:42:00","slug":"ticketing-technical-lead-bus-en-5931","status":"publish","type":"systra_jobs","link":"https:\/\/www.systra.com\/canada\/job-offers\/ticketing-technical-lead-bus-en-5931\/","title":{"rendered":"Ticketing Technical Lead &#8211; Bus"},"content":{"rendered":"<h2><!---text--> <\/h2>\n<p><p style=\"margin: 0px\">SYSTRA is one of the world&#8217;s leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA&#8217;s mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.<\/p>\n<p style=\"margin: 0px\">For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.<\/p>\n<\/p>\n<h2>Context<\/h2>\n<p><p style=\"margin: 0px\"><strong>Ticketing Technical Lead &#8211; Bus<\/strong><\/p>\n<\/p>\n<h2>Missions\/Main Duties<\/h2>\n<p><p style=\"margin: 0in 44.5pt .0001pt 6.6pt\">Based in Dubai in the Client&rsquo;s office, he\/she will report to the Project Manager for the specific project assignment.<\/p>\n<p style=\"margin: 10.85pt 44.25pt .0001pt 6.6pt\">The Technical Lead will be responsible to supervise and verify the compliance of the systems delivered by the vendors at public transport operator level (ticket vending machines, validators etc) for several transportation systems.<\/p>\n<ul>\n<li><strong>Supervise and verify<\/strong> the compliance of systems delivered by vendors, including ticket vending machines, validators, and related equipment, at the public transport operator level for several transportation modes, <strong>including BUS, metro, and rail systems.<\/strong><\/li>\n<li><strong>Supervise project delivery<\/strong> to ensure technical compliance with client requirements and contractual obligations.<\/li>\n<li><strong>Contribute to project success<\/strong> by demonstrating leadership and proactiveness in supervising vendors, identifying and prioritizing the resolution of technical issues, and preparing technical notes and recommendations for the client.<\/li>\n<li><strong>Support the team and client<\/strong> in the definition and execution of migration plans, including those for BUS and multimodal systems.<\/li>\n<li><strong>Ensure seamless integration<\/strong> with the overall programme, specifically supporting ABT (Account-Based Ticketing) implementation at the central system level across all modes including BUS.<\/li>\n<li><strong>Assist the client during tender stages<\/strong> for the selection of suitable vendors, especially those with expertise in BUS ticketing.<\/li>\n<li><strong>Review and validate technical designs, feasibility, and project deliverables,<\/strong> ensuring coverage of BUS ticketing and system integration aspects.<\/li>\n<li><strong>Supervise testing and installation activities<\/strong> as required, encompassing BUS ticketing equipment and systems.<\/li>\n<li><strong>Support the preparation of Take Over Certification<\/strong> and post-launch supervision for all systems, including BUS operations.<\/li>\n<li><strong>Advise the client on technical subjects,<\/strong> including system obsolescence and upgrades in BUS ticketing.<\/li>\n<li><strong><span style=\"font-size: 11.0pt;font-family: &#039;Calibri&#039;,sans-serif\">Support project management<\/span><\/strong><span style=\"font-size: 11.0pt;font-family: &#039;Calibri&#039;,sans-serif\"> with status reports and technical materials for executive reviews, incorporating analysis of BUS ticketing project components.<\/span><\/li>\n<\/ul>\n<p style=\"margin: 0in 44.5pt .0001pt 6.6pt\">&nbsp;<\/p>\n<\/p>\n<h2>Profile\/Skills<\/h2>\n<ul style=\"direction: ltr;margin-top: 0in;margin-bottom: 0in\" type=\"disc\">\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Master of Science in Engineering, Computer Science, or related technical degree is essential.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Professional certifications and memberships in relevant engineering associations and project management are a plus.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">Minimum 10 years of working experience in the ticketing industry<\/span><span style=\"font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\"> in developed countries, including significant exposure to <\/span><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">BUS sector operations.<\/span><span style=\"font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\"> Experience may have been acquired in vendor, operator, or consultancy roles.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">Minimum 5 years of hands-on experience<\/span><span style=\"font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\"> with ABT (Account-Based Ticketing) and open-loop projects, covering the full lifecycle from design to commissioning, <\/span><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">with demonstrable experience in BUS systems.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">Experience in <\/span><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">upgrading\/migration projects involving AFC systems<\/span><span style=\"font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\"> (such as CBT to CBT, or CBT to ABT) is a plus, particularly if involving BUS fleets.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\">Knowledge of integrated ticketing systems<span style=\"color: #31302f;font-family: Verdana;font-size: 9pt\"> encompassing multiple transport modes, including BUS, is highly valued.<\/span><\/li>\n<\/ul>\n<ul style=\"direction: ltr;margin-top: 0in;margin-bottom: 0in\" type=\"disc\">\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">Strong technical knowledge and hands-on experience<\/span><span style=\"font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\"> in public transport ticketing, with a focus on <\/span><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt;color: #31302f;background: white\">BUS systems alongside metro and rail.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle;line-height: 13pt\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Technical knowledge of ABT technology, and open loop, card-based ticketing, QR code.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle;line-height: 13pt\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Familiarity with <\/span><span style=\"font-weight: bold;font-family: Verdana;font-size: 9.0pt\">fare validation devices and vending machines for BUS networks<\/span><span style=\"font-family: Verdana;font-size: 9.0pt\"> is a plus.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle;line-height: 13pt\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Fluent in English<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle;line-height: 13pt\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Solution oriented and customer focused.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Ability to drive discussions and guide professionals into a solution- oriented direction.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Ability to work well in a multicultural team environment.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Ability to multi-task and effectively manage large complex systems.<\/span><\/li>\n<li style=\"margin-top: 0pt;margin-bottom: 0pt;vertical-align: middle;line-height: 13pt\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Ability to manage projects with minimal supervision.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle;line-height: 13pt\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Demonstrates flexibility in approach to work.<\/span><\/li>\n<li style=\"margin-top: 0;margin-bottom: 0;vertical-align: middle;line-height: 13pt\"><span style=\"font-family: Verdana;font-size: 9.0pt\">Adaptable and able to embrace change.<\/span><\/li>\n<\/ul>\n<h2><!---text--> <\/h2>\n<p><p style=\"margin: 0px\">Systra is an equal opportunities company; this position is open to all applicants.<\/p>\n<\/p>\n<h2>Workplace Type<\/h2>\n<p>On-site<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SYSTRA is one of the world&#8217;s leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA&#8217;s mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group [&hellip;]<\/p>\n","protected":false},"parent":0,"template":"","systra_job_experience":[9702],"systra_job_contract":[9732],"systra_job_domain":[37634],"systra_job_country":[10776],"class_list":["post-94159","systra_jobs","type-systra_jobs","status-publish","hentry","systra_job_experience-10-15-years_en","systra_job_contract-permanent_en","systra_job_domain-consultancy-and-advisory_en","systra_job_country-united-arab-emirates_en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ticketing Technical Lead - Bus - Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticketing Technical Lead - Bus\" \/>\n<meta property=\"og:description\" content=\"SYSTRA is one of the world&#8217;s leading engineering and consultancy groups specialising in public transport and sustainable mobility. 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